New Delhi [India], 7 August 2026: Parahit Technologies today announced the launch of ParaEngage, its unified AI-powered Communications Platform as a Service (CPaaS), marking a landmark milestone as the company celebrates 20 years of innovation, technology, and enterprise communication excellence.
The launch of ParaEngage reflects Parahit Technologies’ vision of bringing communication, artificial intelligence, automation, and authentication together through one intelligent platform, empowering businesses to build seamless, secure, and scalable customer engagement experiences.
Introducing ParaEngage
Built for modern enterprises, ParaEngage unifies WhatsApp Business API, SMS, Voice, Email, Video, RCS, Live Chat, AI Chatbots, Voice AI, and enterprise authentication into a single platform. Businesses can manage customer communication, marketing campaigns, support, notifications, verification, and conversational experiences through one centralized dashboard and API.
Powered by conversational AI, workflow automation, real-time analytics, and enterprise-grade security, ParaEngage enables organizations to automate repetitive processes, improve customer engagement, strengthen security, and accelerate digital transformation. Designed for industries including banking, healthcare, retail, e-commerce, logistics, education, manufacturing, and public services, the platform delivers a connected communication ecosystem that simplifies operations while creating meaningful customer experiences.
Built on Two Decades of Trust
Founded two decades ago, Parahit Technologies, under the leadership of Founder & CEO Hemant Purohit, has established itself as a trusted enterprise communication technology company, enabling organizations to strengthen customer engagement through reliable and scalable communication solutions.
Over the years, the company has partnered with leading organizations including TradeIndia, Rapido, CBSE, Meghalaya Helpline, VLCC, Droom, Dairylac, and DS Group, delivering communication technologies that support millions of customer interactions across industries. The launch of ParaEngage builds on this legacy by bringing together Parahit Technologies’ expertise in enterprise communication with the latest advancements in artificial intelligence.
Leadership Perspective
Speaking on the occasion, Hemant Purohit, Founder & CEO, Parahit Technologies, said:
“Twenty years ago, we founded Parahit Technologies with a vision to simplify business communication through technology. As we celebrate this milestone, the launch of ParaEngage marks the beginning of our next chapter. Businesses today require intelligent platforms that bring together AI, omnichannel communication, automation, and enterprise-grade security in one place. ParaEngage has been built to help organizations create faster, smarter, and more personalized customer experiences while preparing them for an AI-driven future. This is more than a product launch—it is our commitment to shaping the future of enterprise communication.”
Looking Ahead
The official launch of ParaEngage was held on 6 August 2026 at Radisson Hotel, MG Road, New Delhi, as part of Parahit Technologies’ 20th Anniversary celebrations. The event brought together enterprise leaders, technology innovators, customers, partners, media representatives, and members of India’s technology ecosystem to witness the unveiling of the company’s flagship AI-powered CPaaS platform.
The launch featured keynote addresses, live demonstrations of ParaEngage’s AI-powered capabilities, and discussions on the future of customer engagement and enterprise communication. As businesses continue to embrace digital transformation, Parahit Technologies aims to empower organizations with intelligent communication technologies that simplify operations, strengthen customer relationships, and support sustainable business growth.
About Parahit Technologies
Founded by Hemant Purohit, Parahit Technologies is a leading enterprise communication technology company specializing in AI-powered customer engagement, omnichannel communications, authentication, and digital transformation solutions. For over 20 years, the company has enabled businesses to build stronger customer relationships through innovative communication technologies. Its flagship platform, ParaEngage, brings together communication channels, artificial intelligence, and authentication into one unified CPaaS platform, helping organizations deliver secure, scalable, and intelligent customer experiences.
